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    Claims

    Including repair estimates, invoices, proof of purchases, or other supporting documents may be helpful in presenting your claim.

    You will be asked to upload digital files or use your device's camera to take pictures.

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    Tell us about you
    *Required
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    Characters remaining: {{ 2000 - (model.natureOfClaim.length || 0) }}
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    Characters remaining: {{ 2000 - (model.injuryExplanation.length || 0) }}
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    Characters remaining: {{ 2000 - (model.otherLosses.length || 0) }}
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    Do you want to itemize your claim?
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    Food Spoilage: You may total "Food Items" with a sum of the amount claimed. There must be an attached itemized list specifying items and their costs (next page).
    NOTE: Under Washington, Idaho and Oregon damages law you are entitled to reimbursement at fair market value or the cost to repair your damaged property, if there is negligence on the part of Avista. We use the replacement cost of the item and depreciate that amount to arrive at the fair market value. You may consider consulting with your insurance carrier.
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    Do you want to add supporting documentation?

    Including repair estimates, invoices, proof of purchases, or other supporting documents may be helpful in presenting your claim.

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    Please provide documentation

    Attach repair estimates, invoices, proof of purchase, or supporting documents.

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    First name: {{model.firstName}}
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    Mailing address:
    {{model.mailingAddress.address}} {{model.mailingAddress.address2}}
    {{model.mailingAddress.city}}, {{model.mailingAddress.state}} {{model.mailingAddress.zip}}
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    Secondary phone number (optional): {{(model.phoneNumber2 != '') ? model.phoneNumber2 : 'N/A'}}
    Claim Event Information
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    Claim type (optional): {{(model.claimType.text !== undefined && model.claimType.text != '') ? model.claimType.text : 'N/A'}}
    Please fill in the claim type: {{(model.otherClaimType != undefined && model.otherClaimType != '') ? ((model.otherClaimType.length > 21) ? model.otherClaimType.substring(0,21)+'...' : model.otherClaimType) : 'N/A'}}
    Location of incident:
    {{model.mailingAddress.address}} {{model.mailingAddress.address2}}
    {{model.mailingAddress.city}}, {{model.mailingAddress.state}} {{model.mailingAddress.zip}}
    {{model.locationOfEvent.address}} {{model.locationOfEvent.address2}}
    {{model.locationOfEvent.city}}, {{model.locationOfEvent.state}} {{model.locationOfEvent.zip}}
    Same as mailing address:{{model.locationSameAsMailing === true ? ' Yes' : ' No'}}
    Do you own or rent? (optional): {{(model.ownOrRentHome.text !== undefined && model.ownOrRentHome.text !== '') ? model.ownOrRentHome.text : 'N/A'}}
    Property owner's name (optional): {{(model.landlordName !== '') ? model.landlordName : 'N/A'}}
    Property owner's phone number (optional): {{(model.landlordPhone !== '') ? model.landlordPhone : 'N/A'}}
    Property owner's email address (optional): {{(model.landlordEmail !== '') ? model.landlordEmail : 'N/A'}}
    Incident date: {{model.eventDate | date: 'MM/dd/yyyy'}}
    Incident time: {{model.eventDate | date: 'hh:mm a'}}
    Service type (optional): {{(model.serviceType.text !== undefined && model.serviceType.text !== '') ? model.serviceType.text : 'N/A'}}
    Description of incident: {{(model.natureOfClaim != undefined && model.natureOfClaim.length > 21) ? model.natureOfClaim.substring(0,21)+'...' : model.natureOfClaim}}
    Were you injured? (optional): {{(model.wasInjured.text != undefined && model.wasInjured.text !== '') ? model.wasInjured.text : 'N/A'}}
    Please describe your injury: {{(model.injuryExplanation != undefined && model.injuryExplanation != '') ? ((model.injuryExplanation.length > 21) ? model.injuryExplanation.substring(0,21)+'...' : model.injuryExplanation) : 'N/A'}}
    Other losses: {{(model.otherLosses != undefined && model.otherLosses.length > 21) ? model.otherLosses.substring(0,21)+'...' : model.otherLosses }}
    Other losses: N/A
    Witnesses:
    N/A {{wit.name}}
    {{wit.phone}}
    Avista Employee

    {{wit.name}}
    {{wit.phone}}

    Claim Items
    Edit
    {{item.itemDescription}} ... ${{item.itemAmount}}
    Total damages amount: ${{model.totalAmountClaimed}}
    Documentation
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    {{doc._file.name}}
    Claims process
    By submitting this form, I understand Avista will review all documentation in support of this claim. All claims will be reviewed for liability. Submission of a claim does not guarantee compensation.

    Please allow 10 business days for the Claims Department to contact you.

    You may want to contact your own insurance company if you have a claim that requires immediate attention.

    If you have any questions or wish to discuss your claim, you can call (800) 227-9187 or email claimsinquiry@avistacorp.com.
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    This information has been sent to our Claims Department and they will mail you a letter explaining the claims process. Please allow 10 business days for the Claims Department to contact you. If you have any questions or wish to discuss your claim, you can contact the Claims Department at (800) 227-9187.

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